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Return And Refund Policy

Peace of mind guaranteed at Mobile Mart Australia! We understand that sometimes parts don't fit or plans change. That's why we offer a simple and transparent returns policy for your mobile phone repair parts.

Key Points:

  • 30-Day Returns: You have 30 days from the purchase date to return any unused and unopened parts.
  • Original Condition: Parts must be in original packaging with receipt or proof of purchase.
  • Restocking Fee: A 20% restocking fee applies to all non-faulty returns.

Returns Process:

  1. Contact Us: Get in touch with our friendly team to initiate your return.
  2. Safe Return: Securely package your unused parts with the original receipt.
  3. Inspection & Refund: Once received, we'll inspect the parts and notify you of the return status. Approved refunds will be issued as store credit within 1 business day.

Please Note:

  • You are responsible for return shipping costs.
  • Shipping costs are non-refundable (deducted from refunds).

Shop with Confidence!

We're committed to providing exceptional customer service. If you have any questions about our mobile phone parts return policy, don't hesitate to, contact us.